About the Business
Horizon Access Care is a registered NDIS disability support provider based in Victoria, Australia — dedicated to helping participants lead more independent, meaningful lives. With a participant-first philosophy, we build tailored, goal-focused support plans that reflect individual needs, aspirations, and cultural backgrounds.
What We Do:
- Daily Life Support: Assistance with personal tasks, household activities, transport, and community participation.
- Support Coordination: We help clients navigate their NDIS plans, maximize their funding, and connect with the right services.
- Allied Health Therapies: Specialized therapy services to enhance wellbeing, develop skills, and support recovery.
- Plan Management: Transparent financial management of NDIS funds, helping clients track and use their budgets wisely.
- 24/7 Support: In areas like Melton, our support workers are on call round the clock to ensure safety, care, and continuity.
Our Vision & Values:
- A vision of professionalism, agility, and responsiveness that fosters a community supporting independent living.
- Core values that guide everything we do: respect, empowerment, excellence, teamwork, equity, choice, integrity, hope, and community.
Why Choose Horizon Access Care?
- Fully NDIS-registered, with pricing aligned to NDIS guidelines.
- Highly qualified, trained, and empathetic support workers who customize care based on each participant’s unique goals.
- Transparent feedback and complaints process: we strive to respond to all feedback within 2 business days, and resolve within 28 days, or escalate as needed.
Serving multiple regions in Victoria, including Melton and Tarneit, with in-home and community-based support.